Only from this understanding (actually a few national companies, difficult to believe that looks do not really know) you can design a strategy that takes into account the entire organization as a whole and perfect the product realization process that will meet and exceed customer expectations so profitable. Not much use having a production process globally competitive, if our marketing process, marketing, distribution, research and development, among others, are not the same level, as we will be a non-efficient and therefore such non-competitive that is why the emphasis is on improvement and development strategies taking a very organization as a whole not in parts. In organizations that seek to be efficient (as mentioned, to be competitive) all areas and functions must work together to focus on the elements that make the greatest contribution to success. Another aspect to consider in the pursuit of efficiency is organizational culture and commitment of the members of the company. Organizations are so strong, robust and agile as its members. The level of motivation of each one of them will be linked internal relations and working environment. Appropriate communication channels, the characteristics of education and training that are given are factors that will have direct impact on organizational efficiency.

Creating efficient organization first thing to do is determine where you are now, no strategy can be verified in its efficacy if it has an initial state (before application) and a final state (after application) to compare the changes. Then determine where they are going to have a definite direction. Know and be clear about the actual performance (value for money) of the processes is vital to develop improvement plans for the future, please note that you must take decisions based on real information and not to subjectivities. Any organization looking to optimize their processes should work with a client-based approach which analyzes the uses and expectations and has given the client, and not on the basis of what we believe the customer will or pending product. Analyze, ongoing problems of an organization do not give that officials are willing to be wrong, but rather gives by poor internal communication, by uncoordinated and poorly designed and planned processes.

Determine the critical factors of communication channels and processes, analyze because they are critical and how to improve the process to increase the likelihood of customer satisfaction following internal or external. Establish a culture of discipline, but not rigid rules, does not have as many companies, compliance with rigid rules flexible, more flexible rules establish standards and rigid enforcement, you get better results. Ensure the establishment in each of the areas and processes of your organization. Design training programs based on the results of the analysis of customer needs and expectations about the product or service you offer. Evaluate the use of such training, a practical and theoretical. Remember that training is an investment not applied to water circulation. Do your staff know the results of such training to be aware of their achievement. Work on developing a culture of commitment to continuous improvement, but mostly start with yourself. It's very different that is committed to work demonstrating that commitment in daily activities. From the achievement of the above, you can start the implementation of management tools such as quality systems, six sigma and others, always in coordination and linkage with its strategic plan, with greater probability of success.